Frequently Asked Questions
Everything you need to know about ordering, shipping, Janoshik HPLC testing, and verification.
🛒 Ordering & Payment
How do I get the 10% Cryptocurrency discount?
Simply select Bitcoin (BTC), USDT TRC20, Ethereum, or Litecoin as your payment method during checkout. The 10% discount is automatically calculated and subtracted from your cart total.
Is there a minimum order amount?
No, there is no minimum order requirement. You can order as little as a single product to test our service.
How long does it take for my payment to be verified?
Cryptocurrency payments are verified automatically by our gateway within 15–30 minutes. Bank transfers (SEPA) usually take 1–3 business days depending on interbank clearing.
📦 Shipping, Stealth Packaging & Delivery
What does the package look like?
Packages are 100% discreet with zero indication of contents or sender affiliation with steroids or pharmacy goods. Outer labels display standard commercial e-commerce details.
Where do you ship from and what countries do you cover?
All items are dispatched from within the European Union. We deliver to all EU member states, United Kingdom, United States, Canada, and selected worldwide destinations.
What happens if my package is lost or detained by customs?
We provide a 100% Free Reshipment Guarantee. If customs seizes your package or the tracking indicates that the package is lost, contact us with proof, and we will reship your order free of charge.
🧪 Janoshik Lab Tests & Product Verification
How does the $100 Testing Bounty work?
You can send any purchased Driada Medical product for blind laboratory HPLC analysis to Janoshik Analytical. Publish the result and we will reimburse 100% of the testing fee PLUS award you a $100 bonus store voucher!
How do I verify the authenticity code on my box?
Follow these 3 simple steps to confirm your product is genuine Driada Medical:
1. Scratch silver coating
2. Reveal 10-digit code
3. Verify on our website