EU Domestic & Worldwide Logistics
Shipping & Delivery Policy
Clear handling times, estimated transit schedules, shipping rates, tracking procedures, and delivery guarantees for European Union (EU) and international orders.
1. Order Handling, Cut-Off & Dispatch Time
- Order Cut-Off Time: 14:00 CET (Central European Time), Monday through Friday.
- Handling & Preparation Time: All paid orders are packed and dispatched within 1 to 2 business days (Monday–Friday, excluding public holidays) after payment confirmation.
- Tracking Notification: As soon as your parcel is handed over to the courier, an automated email with your Tracking Number and live tracking link is sent to you from info@driadamedicalshop.to.
2. Shipping Zones, Transit Times & Shipping Costs
All orders are shipped from our European Union logistics hubs using tracked, insured courier and postal services:
| Destination Zone | Handling Time | Estimated Transit Time | Customs / Import Tax |
|---|---|---|---|
| 🇪🇺 European Union (EU / EEA Domestic) | 1–2 Business Days | 3–7 Business Days | None (Intra-EU Dispatch) |
| 🇬🇧 United Kingdom & Switzerland | 1–2 Business Days | 5–9 Business Days | Standard Regional Rules |
| 🌍 International / Worldwide | 1–2 Business Days | 7–14 Business Days | Varies by Destination |
Shipping Rates: Exact shipping charges in Euros (EUR / €) are calculated and displayed transparently on the Cart and Checkout pages prior to order submission.
3. Protective & Discreet Packaging Standards
- Shock-Resistant Protection: All glass vials, ampoules, and blister packs are sealed in multi-layer bubble wrap inside rigid corrugated boxes to prevent breakage during transit.
- Privacy-First Outer Packaging: Parcels are shipped in plain, neutral outer boxes with no external branding or product descriptions visible on the shipping label.
🛡️ 100% Delivery & Reshipment Guarantee
If your package is lost in transit, damaged by the carrier, or delayed beyond the maximum guaranteed delivery window, we provide a free replacement shipment under our Reshipment Policy or a full refund under our Return & Refund Policy.