Terms of Service

Governing terms and conditions for browsing, purchasing, payment, delivery, and consumer rights on Driada Medical Shop (driadamedicalshop.to).

1. Scope & Acceptance of Terms

These Terms of Service (“Terms”) govern all access to and use of the website https://driadamedicalshop.to (“Website”) and all sales contracts concluded between Driada Medical Shop (“we”, “us”, “Seller”) and the customer (“you”, “Buyer”). By placing an order on our Website, you confirm that you have read, understood, and agreed to be bound by these Terms and our associated Payment Policy, Shipping & Delivery Policy, Return & Refund Policy, and Privacy Policy.

2. Age Requirement & Customer Responsibilities

• Minimum Age (18+): You must be at least 18 years of age (or the age of legal majority in your country of residence) and possess full legal capacity to enter into binding contracts.
• Accurate Information: You agree to provide accurate, current, and complete contact and delivery details at checkout. We are not liable for delivery delays or failed deliveries resulting from an incomplete or incorrect shipping address provided by the Buyer.
• Informational Content: Product descriptions on this Website are provided for informational and educational reference only and do not constitute medical advice, diagnosis, or individualized treatment prescriptions. Always consult a licensed healthcare professional.

3. Formation of the Sales Contract

The presentation of products on our Website constitutes an invitation to treat. When you click “Place Order” on the Checkout page, you submit a binding offer to purchase the items in your shopping cart. We send an automated order acknowledgment email with payment instructions to your email address. The sales contract is concluded once your payment is verified and your order is confirmed for dispatch.

4. Prices, Currency & Payment Terms

All prices are stated in Euros (EUR / €). Shipping fees are calculated and displayed clearly before checkout completion. Accepted payment methods are Bank Transfer (SEPA / IBAN) and Cryptocurrency (BTC, USDT, ETH, LTC), governed in full by our Payment Policy.

5. Delivery, Risk Transfer & Reshipment Guarantee

Orders are dispatched within 1–2 business days of payment settlement in accordance with our Shipping & Delivery Policy. For consumers in the European Union, the risk of accidental loss or damage to the goods passes to the consumer upon physical delivery of the parcel. Lost or damaged shipments are covered by our Reshipment Policy.

6. Right of Withdrawal, Returns & Refunds

EU/EEA consumers benefit from a statutory 14-day right of withdrawal for unopened, factory-sealed products, as well as full replacement or refund rights for damaged, defective, or incorrect items. Full eligibility criteria and return procedures are detailed in our Return & Refund Policy.

7. Statutory Guarantee of Conformity & Liability

All products supplied are guaranteed to be genuine, batch-verified Driada Medical™ products matching their published specifications. Under EU consumer law, consumers are entitled to a statutory guarantee of conformity for goods. Nothing in these Terms excludes or limits statutory consumer rights that cannot be waived under applicable European Union law.

8. Governing Law, Dispute Resolution & Contact

These Terms are governed by applicable European Union consumer protection regulations. If you have any complaint or dispute regarding an order, please contact our Customer Resolution Team first at info@driadamedicalshop.to—we resolve over 99% of inquiries within 24 hours.

Contact Information: Driada Medical Shop — Email: info@driadamedicalshop.to — Contact Form: https://driadamedicalshop.to/contact-us/.